Support articles

How to add recipient logic
Use recipient logic when you want the workflow to go to a recipient only if specific conditions are met.
  1. From your Google Form, open the add-on
  2. Add a static or dynamic recipient
  3. Next to your recipient, click the 'More' icon
  4. Click 'Add recipient logic'
  5. A new window will open
  6. Within the new window, select a question title
  7. Select a comparison operator
  8. Enter a value
You can add multiple conditions by clicking '+ add conditions'
When adding multiple conditions, you can define the relationship between the conditions. If 'all' is selected, the add-on will only send notifications to the recipient if all conditions are met. When 'one' is selected, the add-on will send approval notifications to the recipient if any one condition is met. For example, if 'all' is selected it will only route to the recipient if condition 1 is met AND condition 2 is met. If 'one' is selected, it will route to the recipient if condition 1 is met OR condition 2 is met.



Tip: If you find yourself using recipient logic often, consider adding dynamic recipients to reduce the number of recipients required to be entered within the add-on. Refer to options 2 (a), 2 (b) and 2 (c) of this support article for guidance on adding dynamic recipients.
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