Privacy policy
1. Why is my information needed?

The Service is web based and is therefore required to store some information about you, your usage, and metadata associated with your form and spreadsheet.

2. What information does Form Approvals gather/track and how is it used?

PERSONAL INFORMATION: We store the add-on administrator's email address, metadata associated with your form and spreadsheet (file and sheet ids) and usage related information. Upgrading to paid plan requires Form Approvals to collect billing and payment information via one of our payment processing partners such as Stripe. We do not store your form response data. Your form response data is stored by Google as part of normal Google Forms functionality. We access this information for the sole reason of providing you this service (e.g to include on email notifications to your recipients).

Your email address may be used to send you periodic product newsletters, offers and usage tips. You can opt out of promotional emails at any time, but will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the service to you. We use the information collected to deliver services and communicate with you about products and services. We will retain your information for as long as your account is active, as needed to provide you services, to comply with our legal obligations, resolve disputes, and enforce our agreements. We do not share your personal information to third parties except as described in this Privacy Policy.

BUSINESS INFORMATION: Information that is collected by our products is considered confidential. Business Information includes app data, file metadata, configuration settings and any other business information stored on Form Approvals products. We will not view Business Information, except as necessary to appropriately support the service, for the purpose of anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the quality of our customers’ service experience or as required by law.

SECURITY INFORMATION: Form Approvals may collect certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times, cookies and other unique identifying information. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services.

3. With whom does Form Approvals share the information?

Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties. Form Approvals products and services by necessity require us to provide some of your information to third parties (e.g if email is sent from our domain). We may occasionally employ other companies to perform functions on our behalf. Examples include processing credit card payments (if applicable) and sending email. They may have access to personal information needed to perform their functions and may not use it for any other purpose. Form Approvals does not control the practices of our affiliates. If you have questions about how affiliates use the information gathered when you link to them, please read their privacy policies.

4. How does Form Approvals protect my information from loss, misuse or alteration?

Form Approvals has implemented commercially reasonable precautions designed to protect the web sites and applications it hosts and the information it collects from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. For example, we cryptographically hash personal information where possible and logically separate all user's data. Form Approvals applications are accessed via Google Apps user accounts. Form Approvals is not liable for loss of passwords due to user carelessness. If you lose control over your Google account, you may lose control over your personally identifiable information. If you believe your Google Account has been compromised, we recommend that you immediately change your password or activate Google’s 2 step authentication.

5. Does Form Approvals comply with Google's policies

Form Approvals has been through several reviews by Google and is subject to ongoing reviews each time a change is made to the application or a change is made to the authorizations used. The application has been through Google's OAuth Client Verification review and Add-on review. In addition, we maintain strict compliance with Google API Services: User Data Policy and Google APIs Terms of Service.

6. How long does Form Approvals retain data?

Form Approvals retains data while your account is active or until you ask us to delete the data. If your account is inactive for 3 months, we may remove your data. If you wish to cancel your account or request that we remove your data please refer to point 8 below.

7. Can I stop the add-on accessing my data?

By toggling the add-on OFF on each of your forms, the add-on will no longer run when new form submission are made. In addition, you can remove the add-on's authorization to your account at any time via Google's third party app permissions page. By removing the authorization the add-on will no longer be able to access your files and therefore prevent any of your users from using the add-on (including your requestors and recipients).

8. Can I request that my data is deleted?

If you wish to cancel your account or request that we remove your data:

  • On each of your forms, open the add-on, click the question mark icon (in the bottom right corner), click Restore defaults, then the Restore defaults button. This will disable the add-on and delete all settings data.
  • remove the add-on's authorization to your account via Google's third party app permissions page; and
  • contact support@formapprovals.com, providing the email address of the user(s) that configured the add-on. With the complete email address, we can delete all data stored outside of your form and spreadsheet.