Privacy policy
1. Why is my information needed?

The Service is web based; because of this we may require the use of first and last names, billing contact information, and a Google Apps account as a login. Therefore, at a minimum, we may require such necessary information in order to establish your account with us.

2. What information does Form Approvals gather/track and how is it used?

PERSONAL INFORMATION: We collect personal information from users including (at minimum) email addresses. When a user registers online for a free version of our products, Form Approvals will take steps to verify the email address supplied to us to ensure it is accurate. Upgrading to the full version of our products requires Form Approvals to collect billing and payment information via one of our payment processing partners such as Paypal or other similar applications. Your email address may be used to send you periodic product newsletters, offers and usage tips from Frankly Australia. You can opt out of promotional emails at any time, but will still receive communications such as receipts, confirmation emails and customer service updates that are considered necessary to provide the service to you. We use the information collected to deliver services, update our records, communicate with you about products and services, and generally maintain your accounts with us. We will retain your information for as long as your account is active, as needed to provide you services, to comply with our legal obligations, resolve disputes, and enforce our agreements. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at support@formapprovals.com. We do not share, sell, trade, or rent your personal information to third parties except as described in this Privacy Policy. Information provided to Form Approvals is done so on a voluntary basis.

BUSINESS INFORMATION: Information that is collected by our products is considered confidential. Business Information includes app data, documents, files, configuration settings and any other business information stored on Form Approvals products. We will not view Business Information, except as necessary to appropriately support the service, for the purpose of anticipating, diagnosing, supporting or resolving any problems that might limit or disrupt the quality of our customers’ service experience or as required by law.

SESSION RECORDS: To maintain our quality of service and to assist in the analysis of product performance, we may also gather data on connection information, including the timing and size of all packets sent over the Internet during a session. The gathered information is used only to ensure the highest quality experience possible when using Form Approvals products.

SECURITY INFORMATION: Form Approvals may collect certain standard information about your computer for security and identification purposes. This information may include: IP addresses, domain names, access times, cookies and other unique identifying information of machines that have our software downloaded and installed on them. This information is used for the operation of the service, to identify and protect our customers and to control unauthorized use or abuse of our services.

3. With whom does Form Approvals share the information?

Ensuring your privacy is important to us. We do not sell, trade or rent your personal information to third parties. Form Approvals products and services by necessity require us to provide some of your information to third parties. We may occasionally employ other companies to perform functions on our behalf. Examples include processing credit card payments, sending postal mail and email, analyzing data and providing marketing assistance. They have access to personal information needed only to perform their functions and may not use it for any other purpose. Also, in the event that Form Approvals or the majority of its assets are acquired, customer information will be one of the transferred assets. Form Approvals does not control the practices of our affiliates. If you have questions about how affiliates use the information gathered when you link to them, please read their privacy policies. Links to other sites: This website may contain links to other sites that are not owned or controlled by Form Approvals. Please be aware that we, Form Approvals, are not responsible for the privacy practices of such other sites. We encourage you to be aware when you leave our site and to read the privacy statements of each and every website that collects personally identifiable information.

4. How does Form Approvals protect my information from loss, misuse or alteration?

Form Approvals has implemented commercially reasonable precautions designed to protect the web sites and applications it hosts and the information it collects from loss, misuse, and unauthorized access, disclosure, alteration, and destruction. Nevertheless, we remind you that no security measure is perfect. Form Approvals applications are accessed via Google Apps user accounts. Form Approvals is not liable for loss of passwords due to user carelessness. If you lose control over your Google account, you may lose control over your personally identifiable information. If you believe your Google Account has been compromised, we recommend that you immediately change your password or activate Google’s 2 step authentication.

5. How long does Form Approvals retain data?

Unless otherwise advised, Form Approvals retains user and business data indefinitely, while your account is active and until you specifically delete the data or ask us to delete the data. If your account is inactive for 3 months, we may remove your data.